Shipping Policy

Order Processing:

Orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
Orders placed after 3 PM will be processed the next business day.
You will receive a confirmation email once your order has been processed and shipped.

Shipping Methods:
We offer several shipping options to meet your needs:

Standard Shipping: Typically arrives within 5-7 business days.
Express Shipping: Typically arrives within 2-3 business days.
Overnight Shipping: Arrives the next business day.
International Shipping: Delivery times vary based on the destination, usually arriving within 7-21 business days.

Tracking Information:
A tracking number will be provided via email once your order has been shipped.
You can track your package using the provided tracking number on the carrier’s website.


Shipping Rates:
Shipping rates are calculated at checkout based on the shipping method and destination.

International Shipping:
We ship to most international destinations.
International customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
Delivery times for international shipments can vary due to customs processing.

Delivery Issues:
Ensure that the shipping address is correct to avoid delays.
We are not responsible for delays caused by the shipping carrier or customs.
If your package is lost or damaged during shipping, please contact our customer service team for assistance.


Additional Information:
Shipping times are estimates and may be affected by factors beyond our control.
During peak seasons or sales events, processing and shipping times may be longer than usual.
If you have any special shipping requests or need assistance, please contact our customer service team.


We strive to provide the best shipping experience possible. If you have any questions or concerns about your order, please don’t hesitate to reach out to us.

info@the-chest-pillow.com